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Welcome to Urna (the “Website”), operated by OPXORA TECHNO PRIVATE LIMITED (“we”, “us”, “our”). By accessing and using this website, you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using the Website.

1. Use of the Website

  • You must be at least 18 years of age to use this Website.

  • You agree to use the Website for lawful purposes only.

  • You shall not misuse the Website or interfere with its operation.

2. Account Registration

  • You may need to register an account to place orders.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate and complete information during registration and update it when necessary.

3. Product Information

  • We strive to display accurate descriptions, images, and prices, but errors may occur.

  • All product prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.

4. Orders and Payment

  • Orders are subject to availability and acceptance.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payments must be made through approved payment methods listed on the Website.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to external factors.

  • We are not liable for delays caused by courier partners or unforeseen circumstances.

6. Returns and Refunds

  • Please refer to our Return & Refund Policy for detailed information.

  • Only unused and eligible items are accepted for return within the specified period.

7. Intellectual Property

  • All content on Urna, including text, images, logos, and designs, are the property of OPXORA TECHNO PRIVATE LIMITED

  • You may not reproduce, distribute, or use any content without prior written consent.

8. User Conduct

You agree not to:

  • Post or share harmful, defamatory, or unlawful content.

  • Engage in fraudulent or misleading activity.

  • Violate any applicable laws or third-party rights.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or services. Our total liability is limited to the amount paid by you for the product(s) in question.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. It is your responsibility to review the Terms regularly.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Contact Us:
If you have any questions about these Terms, please contact us at:
OPXORA TECHNO PRIVATE LIMITED
Email: info@opxora.com
Phone: +91 9220218426
Address: Opxora Techno Private Limited ,
211, Okhla industrial Estate Phase 3,
New Delhi, South East Delhi, Delhi – 110020