Urna (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your data is collected, used, and shared when you use our website urna or engage with our services.

1. Information We Collect

When you interact with Urna, we may collect the following types of personal data:

a. Personal Information:

• Name, email address, phone number, shipping/billing address

• Payment details (processed securely via third-party payment gateways)

b. Device Information:

• IP address, browser type, time zone, and cookies

• Pages visited, time spent on pages, and interaction data

c. Order & Transaction Data:

• Purchase history, product preferences, and delivery details

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders

• To communicate with you about orders, returns, and support

• To improve our website, services, and customer experience

• To personalize your shopping experience

• To send promotional emails, only with your consent

• To prevent fraudulent transactions and ensure website security

3. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and login information

• Analyze traffic and usage behavior

• Offer tailored product recommendations

You can disable cookies through your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers (e.g., payment gateways, delivery partners) only to complete your transactions

• Legal authorities, if required by law or in connection with legal proceedings

5. Data Security

We implement industry-standard security measures (SSL encryption, firewalls, etc.) to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of data transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your data, but cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for promotional emails

• Opt-out of cookies (via your browser)

To exercise your rights, contact us at info@opxora.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Urna does not knowingly collect data from children under the age of 18. If we learn that we have collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the site indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: info@opxora.com
Phone: +91 9220218426
Address: Opxora Techno Private Limited ,
211, Okhla industrial Estate Phase 3,
New Delhi, South East Delhi, Delhi – 110020